Privacy Policy
Effective Date: 5-17-2024
Welcome to itsat5pounds ! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the information we collect, how we use it, and your rights regarding your personal data under the law and the General Data Protection Regulation (GDPR).
Personal Information We Collect from the Customer:
When you register for an account, place an order, or interact with our website, we may collect your name, email address, postal address, phone number, payment information, and other necessary details to fulfil your orders and provide customer support.
When the Customer Places an Order as an Account Holder:
When you place an order as an account holder, we collect the information provided during the registration process, as well as any additional information necessary to process your order and manage your account.
When the Customer Checks Out as a Guest:
If you check out as a guest, we collect the information necessary to process your order, including your name, email address, shipping address, and payment details.
When the Customer Signs Up to Receive Emails:
When you sign up to receive emails, we collect your email address to send you marketing communications, promotions, and updates about our products and services. You can unsubscribe from these communications at any time.
When the Customer Contacts the Website:
When you contact us through our website or customer support channels, we may collect your name, email address, and any other information you provide to assist with your inquiry or resolve any issues.
Personal Information We May Collect from Third Parties:
We may receive personal information about you from third-party sources, such as social media platforms, if you choose to connect your account with our website or interact with our content on these platforms.
Personal Information We Automatically Collect:
We automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing behaviour, to improve our services and enhance your online experience.
Our Legal Basis for Collecting and Using Your Information:
We collect and use your personal information on the basis of consent, contract fulfilment, legal obligations, and legitimate interests, as outlined in this Privacy Policy.
Marketing:
We may use your personal information to send you marketing communications about our products and services, but only if you have provided your consent or where permitted by law. You can opt out of marketing communications at any time.
Disclosure of Your Information:
We may disclose your personal information to third parties, such as payment processors, shipping partners, and marketing service providers, to fulfil orders, process payments, and improve our services.
International Transfers of Your Information :
Your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA) where data protection laws may be different. We ensure that appropriate safeguards are in place to protect your personal data.
Retention of Your Personal Information:
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Rights of the Customer:
You have the right to access, correct, or delete your personal information, as well as the right to restrict or object to its processing. You also have the right to data portability and to lodge a complaint with the relevant data protection authority.
Third-Party Websites:
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing any personal information.
Changes to Our Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and obtain your consent if required by law.
Cookies Policy:
Our website uses cookies, which are small text files stored on your device, to enhance your browsing experience and analyse website traffic. By using our website, you consent to the use of cookies as described in our Cookies Policy.
Accept, Block, or Change Cookie Settings:
You can manage your cookie preferences through your browser settings or by using the cookie consent tool on our website. However, please note that blocking certain cookies may affect the functionality of the website.
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@itsat5pounds.com. Thank you for choosing itsat5pounds !.