Refund policy

We offer a full refund on all items  that are damaged during transit. No claims or refunds will be entertained for items that have been used in any way . If you are not fully satisfied with an item then you may return or exchange it within 10 days of purchase. After the initial 10 day period has expired, we will accept items that are in original packaging and condition. We do not accept returns that are more than 10 days of purchase, we cannot accept returns or exchanges for any reason except our error. All refunds will be processed after 10 working days after receipt of your parcel arriving in our warehouse. For more details please contact us at itsat5pounds@yahoo.com